Remote support, on-site callouts, and AI systems for Cape Town businesses that want less downtime and less admin.
R400/hr remote • R700 callout • 60 min response • Cape Town
The day-to-day issues that kill productivity, plus AI systems that handle the busywork — built and supported by one senior engineer.
On-site support for server, network, workstation, Wi-Fi, printer, and office IT issues across Cape Town.
Remote support for server issues, software problems, Microsoft 365, configs, printers, and day-to-day user support.
Monthly support for businesses that want proactive oversight, backup checks, faster help, and a trusted IT partner.
AI setup for capturing website enquiries, qualifying requests, routing conversations, and extending communication into WhatsApp where needed.
Direct support. Clear pricing. Real fixes.
60 min target for callouts and remote sessions.
Every rate agreed before work starts. No hidden costs, no surprise invoices, no retainers forced on you.
Monitoring, backup checks, incident response, and ongoing support for businesses that need a steady hand on the tech.
AI systems for website intake, WhatsApp integration, workflow automation, and clear handoff where needed.
Not sure which option fits? WhatsApp me directly — no forms, no waiting.
I'm a senior IT systems engineer based in Cape Town, with over a decade of experience running servers, networks, and Microsoft 365 environments for businesses that can't afford downtime.
I've often been the person other IT teams call when they're stuck — and WispIT is me doing that work directly for local businesses.
When you work with WispIT, you deal with me personally. I take ownership, resolve issues quickly, and keep your systems running.
Three steps from problem to resolved. No drama, no jargon.
Call, WhatsApp, or use the contact form. Tell us what's going on and where you're based. We'll confirm availability and pricing upfront.
On-site callout or remote session — wherever suits you. We diagnose the issue properly, fix it, and explain what happened.
Issue resolved, clear invoice, no surprises. We're available for follow-up and ongoing support if needed. Relationships over transactions.
Ongoing IT care for businesses that can't afford downtime.
Every rate is agreed before work starts. Choose the level of support that fits your business — from quick fixes to full monthly cover.
per hour
flat rate
per month
Additional time billed at standard hourly rate
Enquire About Monthly CareTurn your website and WhatsApp into a 24/7 digital receptionist that captures, qualifies, and responds to leads instantly — even after hours.
Option A — Recommended
R4,500 setup
+ R2,500/month (12-month min)
Option B — Full upfront
R9,500 setup
+ R1,500/month
One or two new clients pays for the system entirely.
Enquire About AI SetupIf AI can't decide, a person takes over. No surprises, no dead ends.
Your data stays with you. We use industry-standard, privacy-aware platforms.
We stick around to adjust, tune, and fix things as you learn how to use it.
Straight answers to the questions we get most.
Relying on break-fix IT means you're already experiencing downtime when you call — and downtime costs your business money. Monthly Care is about prevention. We proactively monitor your systems, manage updates, and catch small issues before they become expensive problems. Plus, Monthly Care clients receive priority response times over ad-hoc requests, giving you predictable IT costs and complete peace of mind.
You'd be surprised — we resolve about 90% of day-to-day IT issues remotely. This includes Microsoft 365 troubleshooting, software glitches, email configuration, and network management. It's the fastest way to get your team back to work. If an issue requires a physical presence — such as hardware failure or hands-on network troubleshooting — we'll immediately advise a straightforward Cape Town call-out.
Think of the AI system as a digital receptionist that never sleeps. If a potential customer messages your website or WhatsApp at 8 PM on a Saturday, the AI instantly engages them, captures their contact details, and qualifies the lead. Securing just one or two new, high-value clients who might have otherwise moved on to a competitor easily covers the setup and monthly running costs.
Monthly Care operates on a flexible month-to-month basis — we believe in proving our value every 30 days. For our discounted AI Setup (Option A), we require a 12-month minimum commitment to offset the lower upfront cost of building your custom automation.
If your business has an unusually busy month and requires support beyond the included 8 hours, we simply bill the additional time at our standard, transparent hourly rate. You'll always be notified before any extra billing occurs — there are never any surprises on your invoice.
WhatsApp is the fastest way to reach us. Or fill in the form and we'll get back to you within the hour.
Callout Fee
R700
including 60 minutes on-site
