Remote support, on-site callouts, ongoing monitoring, and practical AI systems and integrations for Cape Town businesses.
R450/hr remote • R850 callout • 60 min response • Cape Town
Trusted technologies & platforms
Microsoft 365 SentinelOne EDR VMware vSphere Hyper-V / SCVMM Veeam Backup Ubiquiti / MikroTik AWS AzureFrom infrastructure stability to endpoint security to AI automation — built and delivered by a senior engineer with enterprise-scale experience.
Proactive managed IT, break-fix support, and network overhauls — the foundation that keeps your business running.
Enterprise-grade endpoint security, cloud backups, and M365 hardening — the high-margin add-ons that protect your business.
Proactive monitoring, patch management, and guaranteed SLA response — a steady hand on your infrastructure every month.
The differentiator. AI lead capture, internal knowledge bases, and workflow automation — what separates WispIT from every other MSP in Cape Town.
Direct support. Clear pricing. Real fixes.
60 min target for callouts and remote sessions.
Every rate agreed before work starts. No hidden costs, no surprise invoices, no retainers forced on you.
Monitoring, backup checks, incident response, and ongoing support for businesses that need a steady hand on the tech.
AI systems for website intake, WhatsApp integration, workflow automation, and clear handoff where needed.
Not sure which option fits? WhatsApp me directly — no forms, no waiting.
I'm a senior IT systems engineer based in Cape Town, with over a decade of experience running servers, networks, and Microsoft 365 environments for businesses that can't afford downtime.
I've often been the person other IT teams call when they're stuck — and WispIT is me doing that work directly for local businesses.
When you work with WispIT, you deal with me personally. I take ownership, resolve issues quickly, and keep your systems running.
Three steps from problem to resolved. No drama, no jargon.
Call, WhatsApp, or use the contact form. Tell us what's going on and where you're based. We'll confirm availability and pricing upfront.
On-site callout or remote session — wherever suits you. We diagnose the issue properly, fix it, and explain what happened.
Issue resolved, clear invoice, no surprises. We're available for follow-up and ongoing support if needed. Relationships over transactions.
Every rate agreed upfront. No lock-ins forced on you.
From a single callout to full managed cover — choose the level that fits your business. Rates are fixed before work starts and there are no hidden costs.
Ad-hoc support
per hour
flat rate, includes 1st hour
Ongoing cover
per month
Additional time billed at standard hourly rate
Enquire About Starterper month
Additional time billed at standard hourly rate
Security management covers monitoring and configuration of your existing AV solution. Software licensing is not included.
Enquire About Monthly CareThe bundle
per month
R4,950 separately
Combines Monthly IT Care with full monitoring and maintenance of your AI lead capture system. We keep your servers secure, your staff online, and your AI running 24/7.
Turn your website and WhatsApp into a 24/7 intake system. R0 setup. R3,500/mo. Cancel anytime — or run a 90-day pilot.
See AI PackagesIf AI can't decide, a person takes over. No surprises, no dead ends.
Your data stays with you. We use industry-standard, privacy-aware platforms.
We stick around to adjust, tune, and fix things as you learn how to use it.
Straight answers to the questions we get most.
Relying on break-fix IT means you're already experiencing downtime when you call — and downtime costs your business money. Monthly Care is about prevention. We proactively monitor your systems, manage updates, and catch small issues before they become expensive problems. Plus, Monthly Care clients receive priority response times over ad-hoc requests, giving you predictable IT costs and complete peace of mind.
You'd be surprised — we resolve about 90% of day-to-day IT issues remotely. This includes Microsoft 365 troubleshooting, software glitches, email configuration, and network management. It's the fastest way to get your team back to work. If an issue requires a physical presence — such as hardware failure or hands-on network troubleshooting — we'll immediately advise a straightforward Cape Town call-out.
Think of the AI system as a digital receptionist that never sleeps. If a potential customer messages your website or WhatsApp at 8 PM on a Saturday, the AI instantly engages them, captures their contact details, and qualifies the lead. Securing just one or two new, high-value clients who might have otherwise moved on to a competitor easily covers the setup and monthly running costs.
No long-term contracts. Monthly IT Care and the AI Lead Capture system both run month-to-month — cancel anytime. For AI, we also offer a 90-day pilot so you can prove the value before committing. We believe in earning the relationship every month.
If your business has an unusually busy month and requires support beyond the included 8 hours, we simply bill the additional time at our standard, transparent hourly rate. You'll always be notified before any extra billing occurs — there are never any surprises on your invoice.
WhatsApp is the fastest way to reach us. Or fill in the form and we'll get back to you within the hour.
Callout Fee
R850
flat rate, includes first hour on-site